I’ve had a lot of issues with Capital One. Customer service is slow and unhelpful, the app keeps glitching, and they charge hidden fees. Seriously thinking about switching banks.
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I am incredibly frustrated with Capital One. Every time I need help, their customer service is a complete waste of time. I’ve spent hours on hold, only to be passed around from one department to another without any real solution. My issue remains unresolved, and their lack of urgency is shocking. If you're looking for reliable and helpful service, I would not recommend Capital One.
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This year I learned from the IRS and the MD Dept. of Taxation that they didn't receive payments from me in 2020. I found out that Capital One allowed a private individual who stole my checks to cash them even though they weren't payable to her. Capital One refused to pay me until I filed a report with the Consumer Financial Protection Bureau, and then they only paid for the federal check with no interest or penalties.
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I’ve had a lot of issues with Capital One. Customer service is slow and unhelpful, the app keeps glitching, and they charge hidden fees. Seriously thinking about switching banks.
Comment
I am incredibly frustrated with Capital One. Every time I need help, their customer service is a complete waste of time. I’ve spent hours on hold, only to be passed around from one department to another without any real solution. My issue remains unresolved, and their lack of urgency is shocking. If you're looking for reliable and helpful service, I would not recommend Capital One.
Comment
This year I learned from the IRS and the MD Dept. of Taxation that they didn't receive payments from me in 2020. I found out that Capital One allowed a private individual who stole my checks to cash them even though they weren't payable to her. Capital One refused to pay me until I filed a report with the Consumer Financial Protection Bureau, and then they only paid for the federal check with no interest or penalties.
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