I stopped at the outside teller to make a deposit and this WONDERFUL woman greeted me with the nicest smile and demeanor. She spoke to me 3 different times and each time was so sweet and kind! I wish I knew her name! Please thank her for making my day! :)

There are shops and companies that read/treat the Revolut debit card as a credit card and charge a surcharge for credit card payments. This makes paying with the Revolut card far less attractive. Revolut does not warn about this and believes they have no influence on the policies of these companies.

I was not properly informed about the magnitude of the prepayment penalty on my fixed mortgage. The final charge was significantly higher than verbally indicated during consultation. Documentation clarity needs improvement. Customers deserve full disclosure before signing.

ATM dispensed less cash than the amount deducted from my account. I immediately reported the issue but the investigation took nearly a month. Eventually the balance was corrected, but the process was unnecessarily slow.