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DBS Bank
I have been using financial services from the Development Bank of Singapore (DBS) for nearly half a decade. This is the first time I am reviewing my banking facilities although I had much to say about the quality of the services my bank has offered me in the last five years. I have to say, that the digital banking services offered by my bank are quite extraordinary and are very user-friendly as well! When I started as a new account holder with my bank, I knew almost nothing as to how to operate my mobile banking application. But my bank’s internet banking app is very interactive and I was guided through everything, systematically. Overall, my DBS bank experience has been good so far, as I have got loans based on my saving transactions. Once I had to liquidate all my funds from my savings account as I urgently need the cash, and I was worried that y bank would charge a penalty on a negligible balance, but later I got to know that I could operate my account on a zero balance as well. Finally moving on to online bank transfers, DBS Bank’s online banking system is relatively far better than any bank I have witnessed before and is very secure to make any fund transfers nationally or internationally. I would recommend DBS Bank to anyone!
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Axis Bank
For someone who does not like using mobile technology to become dependent on it, I have been extremely engaged ever since my bank (Axis Bank) commenced my internet banking facility. Even though I am not a mature member of the bank as I become a customer only one year ago. But I have to say, At the start, I did not like my bank much as whenever I went to my bank for any deposit or withdrawal, the bank employees seemed too much occupied in their work and would literally have to call out 3 to 4 times to make them listen to my queries, but on the other hand, the solutions they provided were somewhat satisfactory. But then, according to my bank’s policies, I became eligible for internet/online bank 2 months later. And then everything changed. I got every facility from transferring funds directly from my bank account to the beneficiary’s bank account without having to worry about transferring funds on holidays. Now I don’t have to visit my bank very often and I am glad that I got such good internet banking services!
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The HDFC Bank
I would like to tell about my experience related to taking loans from HDFC Bank. I have several times applied for loans from the bank and got approval within a week along with crediting loan amount directly in my bank account. It is completely hassles free process where I have got loan as and when ever needed. Also, the relationship manager provided by bank is aware and know how to provide service to customers.
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CIMB Bank Berhad
I went to CIMB ss15 branch to get my number updated and the information counter staff told me must do it at ATM machine and never bother to tell me that for credit card will need to fill in form and submit over the counter. Wasted my day off! while making a payment i noticed my credit card TAC been sent to my old mobile number, i called the help desk was advised to send email to Customer Resolution Unit with change of mobile number form. I sent my mail on 12 Sep, 12:50,till now no action
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State Bank of India
I was adding money to PayTM with the TID:925937137847,Money didn't get added however the amount deducted from the account, I tried to call SBI representative they didn't listen, even I tried to lodge a complaint through CMS portal, They closed it without my consent. The worst service I have ever seen from SBI.
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BPI
Poor customer service. Their employee was very rude to me the last time I was at the bank trying to follow up on my card. Imagine having to wait in line for 3 HOURS just to be mistreated. I was so shocked that I did not even had the chance to respond. I just went ahead almost teary-eyed from that experience. Shoutout to BPI RIZAL AVENUE BRANCH. Not everyone was rude though, I am very understanding when it comes to employees since delays are usually not their fault. But you could at least have the decency to treat your clients with respect. When I tried to go online hoping their Customer support could help me with my problem, they were just indifferent when I told them that I might close my account since there were so many red flags already. And don't even get me started with the online application. It was a nightmare. I would really just close my account with them. such incompetence.
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ICICI Bank
I have applied for personal loan and I gave all the documents to verify. The loan executive asked me to submit local address proof and I submitted DL (which mentioned 10th cross). Now I am residing in the same area (6th cross). I tried to tell the field executive same thing, he is not ready to listen. Am using your bank past 5-7years. My salary was supposed to credit other bank but due to some reason I gave ICICI bank account to my company. This is the big mistake I did. Not at all expected this from your bank! Really disappointed!
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The HDFC Bank
The Chennai branch has the worst customer service. The people on duty come late and make you wait even if you are on time. When queried about the grievance approach to know about the credentials, the manager was clue less! He doesn’t know what and how to approach the grievance cell! Very bad services!! People working in the Chennai branch hardly know manners! Such a Shame! I never recommend this bank!!
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Asia United Bank Corporation
Getting loan is easy but it will be hard to get a loan with fake commitments from the representative. I enquired at Asia United Bank Corporation for home loan where their representative contacted me for the loan. During the loan process he was nice and sweet in talking but gave most of the false details regarding processing fees. He disbursed home loan amount at speculated time. The real pain starts post loan disbursement when he started depositing the processing fees cheques one by one which were of different & higher amount. Upon contacting him he did not took my call and never answered my messages on WhatsApp. Worst services!
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The HDFC Bank
I have taken car loan from HDFC Bank. The sales manager of HDFC Bank harassed me a lot before disbursement of my loan. The bank employees not behave properly with me and talking in bad language. Please beware of them ...Think twice before taking loan from them.
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IndusInd Bank
I have submitted many applications to change my new address in IndusInd bank(Noida Sector 62), but they are still failed to do so, only because of lacking their work, ignorance, attitude (most of the girls) and cheering up with their relatives who comes in the banks and with their colleagues.
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