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Molly Hernandez
VIETCOMBANK
Tired of running around to ...
To be honest, I have run tired of pursuing my bank’s every day after such trivial things! As a customer of Vietcombank, I am not at all delighted when I say this – The customer services of this bank are slain and the staffs show a callous attitude towards their customers. I have seen them argue with senior citizen, and patience lags to resolve any customer issues. Further, my savings account service isn’t very stupendous. We have to wait for hours in long queues before even speaking to an executive. Wish they improved at this aspect.
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Shae Cooper
VIETCOMBANK
Best for Debit and Credit c...
I like using the credit card of Vietcombank. The card I have been given by this bank is an International (Visa) Card and I have multiple offers and benefits to avail whenever I travel or shop with this card, the interest rate is also manageable and on top of it, I get interest on my account balance. I have a platinum card and with that, the reward points I earn through my card, I can easily convert them to cash! Interesting service by Vietcombank!
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Dennis Mcburn
BIDV
Did not like the personal l...
I did not enjoy banking with BDIV bank. The personal loan service is somehow not up to my expectations. I try very hard to keep up with the tiresome interest rate charged by this bank on my personal savings account. The home loan service is also not good and has a rate of interest that I don’t quite like. Overall mediocre experience banking at this bank and wouldn’t recommend everyone to use this bank.
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Kristine Lang
BIDV
Excellent bank for digital ...
BIDV is an excellent bank for digital banking! Here you get everything you want in a bank! BIDV gives me a very detailed and comprehensive explanation to their every product under the service that I have opted for, plus I get incentives on planned deposits. The mobile banking application by BIDV is really good and I couldn’t ask for more! They have made an exciting application that is easy to use and I really love how easily I can manage and transact my money. I rarely have to go to my bank branch anymore!
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Alex Bo
VIETCOMBANK
Didn't find the services in...
Don’t like using the services of Vietcombank, the bank is not interesting at all in terms of its products and services, the bank staff is not well behaved and doesn’t know how to talk to their customers. Very Indecent and unprofessional behavior by everyone, as they don’t know how to resolve a customer’s issue. I have to wait in long queues for hours to get my work done. Thinking of changing my financial service provider and request everyone to not choose this bank, you will later regret.
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Chao lee
VIETCOMBANK
Excellent personal savings ...
Vietcombank is a very good bank, and has excellent personal savings account facility and has good customer support services, unlike many banks that I have visited. Vietcombank offers interesting offers that I usually opt for on my savings account. It has a lot of ATMs that are available in almost every major location. Very good and interesting!
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Ker Jin Pham
BIDV
Overall good performance!...
BDIV is a very easy bank and a convenient one for my banking needs! I enjoy banking with this bank and all the professionals that charmingly assist me with my queries always and as I am a privileged customer, I have taken both savings account and Insurance services from the bank! Both of the departments are run wonderfully, and there is a systematic procedure to make it convenient for their customers, desirable and quality services are offered by BDIV. I would urge others to bank here!
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Ethan Williams
BIDV
Can do better by improving ...
I tried registering for personal loan savings in BDIV through the online application form they had on their website. The application process is somewhat long and I kinda felt like it was complicated, even though it was divided into three steps, and the second and the third step which required me to select the product and services, and then register required me to fill the documents which are very difficult to arrange. Finally, after a lot of running around, I was able to register. The rest is all okay. But the bank needs to better its registration process.
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Samantha Lee
VIETCOMBANK
A very tedious registration...
I have opted for the Auto savings account service from Vietcombank and the auto savings product registration has a tedious process attached to it. I faced an issue once with the verification of my ID/passport registration where they could not match my signatures to the ones I gave them and I told the staff that this could be the fault of the machine, but they took time to understand and asked me to come again next week. And thus, it took me more than 4 weeks before I could sign up for the Auto Savings Account.
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Jason Nguyen
VIETCOMBANK
Good service!...
Vietcombank is a wonderful bank that offers convenient personal savings account for individuals and the bank offers a very attractive interest rate of about 6.75% on the savings account that I have opted for. It’s simple and the bank has quick procedures available to do it. Also, the bank offers quick and easy withdrawals from ATMs as they are easily available! Good service!
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John Lewis
BDO Unibank
Don't opt for the Peso Savi...
The Peso Savings Account by BDO Unibank is not optimum. Although, as a commercial bank, I expected the bank to give me more Interest in my savings and checking account, but the bank only offers up to 0.25% as a fixed savings interest. Thus, I did not like the rates the bank is offering. If one wants to opt for a checking account, it can receive better rates, but not in the Peso savings account. For me, the experience has been below par.
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Luke Moses
United Overseas Bank
Poor behavior of my bank st...
I have been very dissatisfied recently with my bank’s operations. I am a customer of United Overseas Bank UOB here in Singapore. I have been dissatisfied lately because of the poor behavior of the bank staff. I have opened a checking account and have been using that for the last 3 years. Never have I ever encountered such a stupid mistake to be done by my bank! I had to transact my account as I had to pay one of my customers, and my cheque somehow bounced, and I waited three days for this issue to resolve, and kept calling the bank’s customer service but did not receive a firm response from them and they just kept delaying. I visited the branch and had to waste my time repeating what had happened, they said this had happened due to some maintenance issues and that my problem would resolved soon. But it did not. Ultimately, I had to speak with the managers before I could get my issue resolved. Would never use the services from this bank ever again!
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Margarette Colins
Royal Bank of Canada
A very convenient mobile wa...
Mozido is an amazing application to use! I have been using this mobile payment application for one year now I guess. And I haven’t encountered many problems yet. Though the only drawback is that the application hangs a bit when I am using it on my Mobile phone, otherwise I am very happy in using this as my primary application for sending funds. I like how the wallet lets me save and store the information of the new beneficiaries which saves my time tremendously! Further, compared to the rest of the money transfer applications that I’ve used in the past, Mozido does not charge a high processing fee at the time of transfer and is around only 2% of the amount of the transaction, which doesn’t hurt much! The mobile application is itself very user friendly and detailed to every aspect! I loved using this wallet and others should try it out as well!
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Jacob Matthews
Royal Bank of Canada
Best bank for managing my f...
The Royal Bank of Canada is an excellent provider of online banking services! It has a brilliant internet banking website which is so convenient that I almost don’t need to go to my bank branch for anything unless of course, it’s something direly important. But what I mean to say is that I can manage my funds very easily and the bank even allows me to pay down my credit card and even my mortgage. I have detailed and systemic records of every payment I made on my mortgage and the website also gives the feature to schedule my payments! When it comes to money transfer, it is always free and I send money through the bank’s ‘Interact’ Electronic transfer. RBC also gives me reward points on my balance, sometimes in the form of credit or other facilities. Overall, it’s been amazing experience banking with this bank! And I’d recommend this to everyone.
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Julie Sanders
DBS Bank
Too much issue with my cred...
I have been using the services of the Development Bank of Singapore for four years now, and I am dissatisfied. The bank staff don’t pay attention to my queries. I applied for a credit card and with hopes that I would get travel perks. I applied for the credit card during July and my paperwork was carried out two weeks later, and the processing fee was also not moderate, as I had to give an amount of $300 for registering my name for availing this facility. After that was done, I had no response from the bank for two months and I was told that I would get my credit card within two weeks. When I lodged a complaint about this issue, I feel I was not given the appropriate response, but I was told to wait for some more time as this was taking longer than usual. Finally, I received my credit card in November this year. I don’t think it’s a good bank for me and I surely wouldn’t recommend it to many people.
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Noel
United Overseas Bank
The bank has very engaging ...
I am using the personal banking services of United Overseas Bank (UOB) for 6 years now in Jurong East, in Singapore. I am a user of ‘UOB Stash’ Account services, and I am glad that I have got such a beneficial service from my bank. Although the rate of interest is merely 1% per Anum, the occasional and festive benefits I receive from my bank on this account are really good. For a person like me who likes to save, this account is made for them. You get exciting rewards and bonuses provided you save accordingly. The bank staffs are also very good and cheery and are always ready to help. I have enjoyed my time with this bank and would encourage everyone to engage with this bank! Really good services!
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Bryan Chomsky
OCBC
Really good service!...
I am using the ‘DayToDay banking’ service of OCBC Bank here in Jurong Point in Singapore. I am a user of this retail bank for 2 and a half years. Since I am a corporate worker, and many corporate offices avail this bank to their employees, I also opened up a deposit account with the bank. And the 360 Account is a very good and convenient service. I like the service as this account gives me a higher rate of interest on my savings, credit of my salary and surely guarantees that interest. The bank is offering me a respectable interest rate of 3.20% per Anum, with which I am very satisfied and happy. Overall, I am really happy with my bank’s services and would recommend this to everyone!
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Sean Smith
ING Bank N.V.
Unsatisfactory service...
I’ve been a customer of the ING bank located here in Sydney for around 4 years. If this were two years ago, I would have said that I am content with my bank’s services. But as of now, I cant. When I started my new savings deposit account with the bank, my registration and account processing was done very quickly and although the bank does not allow for hefty paperwork, which is one of the reasons why I decided to engage with this bank – with time, the bank’s services stooped down for the worse, it has not been a long time since I have started facing issues with my account, such as my bank’s online banking, that takes time in the payment gateway to be completed. Further, whenever I try to reach out to my bank, I have to put on hold for hours before I can speak with a bank executive. I am not satisfied with my bank and would not recommend much to anyone!
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Lara Dunham
PostFinance
Can improve. Not Satisfied ...
Post Finance is not at all a respectable bank for consumer banking. Its services are really below par. I have been a savings account holder for 1 year with this bank, and the bank does not seem to know how to give their customers what they need. The bank gives a mere 2.78% of the rate of returns on my savings account. The paperwork is extensive and I am not even sure that the bank has appropriate internet banking facilities available. My experience in the last year has not been up to the mark. I have struggled with going to the bank twice a week as there are fewer ATMs available and it becomes tiring for me to have easy communication with the bank. This bank has failed to deliver. Not recommended.
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Martin Chapel
Unicredit Bank
Best in Corporate Banking! ...
Unicredit bank is the best corporate bank I have come across so far! I am a customer of Unicredit bank which is located in Brunelleschi, 11, Firenze in Florence, Italy. I have been using its services for about half a year now (6 months) and it has been an amazing experience so far! The bank staff is really helpful and is ever ready to solve my queries. There is this one facility about my bank which I like is that the mobile banking app of my Bank is very customer comprehensive and engaging and has a constant chat support that is operated by real people and not machines which makes it the most efficient bank for all of its corporate customers, Including me. Besides, as I am an investor, the bank keeps me informed and updated about all of the on-going financial events and keeps me posted on any important event that I should not miss out on. Ever since I have started banking with Unicredit, my financial life has become very easier! Highly recommended for corporate banking!
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A disappointing experience...
I am dissatisfied with the customer service of my bank. I am a customer of the National Bank of Abu Dhabi. No matter how large my bank may be, if I don’t get what I need, my financial activities are heavily affected. I am a savings account holder and also have taken home loan from the Home Loan department of the bank. For this, I pay regular monthly Instalments (EMIs) through Post-dated check systems. This time, when I submitted 12 months of advanced PDCs, somehow, the PDCs for the last 3 months were not approved. I raised this issue with the customer support; I was not given much of attention and after waiting for nearly 3 hours, I was told I had to submit the PDCs again otherwise an outstanding interest would be charged. This was an extremely disappointing experience.
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Isabella Noum
Banco Santander
Not satisfied with bank ser...
I am a customer of Banco Santander, in Boadilla del Monte, Spain for the last 8 months and I am a customer of their Savings account Services, and I have to say that I have not been quite impressed with the performance of their services. Although I am a customer of their Savings account services, I wanted to opt for opening a current account known as ‘Zero 1I2I3 Account.’ Although it’s a 100% digital unpaid checking account in Euros, and offers a lot of exciting benefits, but has two condition packages, of which I took the first one. In this I had to enroll my income domicile, the requirement of which has been set by my bank to an average of earning 600 euros a month, and I earn much higher, but even still somehow at the time of buying in the package, I was no able to access the package and when I raised this issue to the bank staff, quite obviously I wasn’t given any resolution. I can’t say I would recommend the bank for small-time individuals.
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Leon Alba
HSBC
lack of communication...
Straight away, HSBC is not a good bank for me. I am a customer at the HSBC Trinkaus & Burkhardt AG, Dusseldorf for the last 17 years. When I started with the bank, I still remember that I was given a quality welcome with interesting offers and the bank staff was efficient and informative. I took a home loan for 21 years from the bank at a rate of 8.35%. However, as time passed by, The bank did not remain the same I had experienced 17 years ago, the staff whom I knew, left and moreover, the rate of Interest slowly and gradually grew up to 9.15%. When I enquired about this, I was told that this had happened due to the change in some policies. I disliked the lack of communication from my bank. Ever since then, I have been meaning to change my bank, but am bound by the repayment of my loan. Don’t engage with HSBC banks in Germany.
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Adam Rench
HSBC
Best Commercial Bank for ge...
Santander Group is so far the best Commercial bank I have ever seen! I have been banking with them for quite a while now, and it’s been a wonderful working relationship with my Financial Consultant I have been provided by the bank. And the good thing is, they don’t just do it for their elite customers, but for every investor who comes banking with them! I remember when I opened up an Investment account, I was made to sit formally and discuss among Investment services, my investment options and through that, my financial Consultant, led me to explore different interesting Investment planning tools and asked me important questions like what was my Investment strategy and financial goals for myself and accordingly informed me on al, the risks incurred on investing in different places or stocks. It has been 5 years since and I have become a potential Investor for some Top conglomerates and I still have the same Consultant who manages funds for me. So if you are a new investor, looking to make big risks to earn big, then I recommend Santander Group to be your partner in Growth!
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benjamin Lowe
DBS Bank
the best customer friendly ...
I have been using financial services from the Development Bank of Singapore (DBS) for nearly half a decade. This is the first time I am reviewing my banking facilities although I had much to say about the quality of the services my bank has offered me in the last five years. I have to say, that the digital banking services offered by my bank are quite extraordinary and are very user-friendly as well! When I started as a new account holder with my bank, I knew almost nothing as to how to operate my mobile banking application. But my bank’s internet banking app is very interactive and I was guided through everything, systematically. Overall, my DBS bank experience has been good so far, as I have got loans based on my saving transactions. Once I had to liquidate all my funds from my savings account as I urgently need the cash, and I was worried that y bank would charge a penalty on a negligible balance, but later I got to know that I could operate my account on a zero balance as well. Finally moving on to online bank transfers, DBS Bank’s online banking system is relatively far better than any bank I have witnessed before and is very secure to make any fund transfers nationally or internationally. I would recommend DBS Bank to anyone!
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Gaurav Tyagi
IDFC First Bank
Using my PAN card for other...
I have my under my CIBIL report that a loan is linked with my PAN card from IDFC first bank. But I have never taken any loan from any bank. Even I don't have any relationship with IDFC bank. Then how they are using my PAN card to sanction a loan to any other person. Loan has already given in SEP... If I didn't check my CIBIL report then I think I could never be able to find this fraud by this bank. I don't know how their executives work....Our Banks have all our important documents, they can use wherever they can. Like this bank has used my PAN card. If a normal person don't know about CIBIL report or he never check CIBIL report, then how will he come to know about this type of frauds by banks. That means bank can do anything with our documents and we can't do anything.
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Lao Zu
VIETCOMBANK
Worst customer Service!...
Vietcombank is not up to the mark when it comes to servicing people through their customer service. The customer service staffs are very immature and don’t know how to handle big clients like Investors. I wanted to meet the head money manager after I encountered some issues in investing in an equity fund and had a meeting arranged with him. When I went inside the bank, I asked at the reception to meet the person whom I had a meeting with. The staff had no clue as to who the person was or where to direct me. Vietcombank needs to employ people who are well informed and can guide others, not people who don’t have an idea themselves about what is going on.
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Melissa Rogers
Clearstream Bank
The best Current Account Se...
I can proudly say that I am an esteemed customer of HSBC bank. Everyone in my house (eligible to hold a bank acc. In their name) has an account in HSBC Bank. I myself am a holder of two accounts – a personal savings account and a current account. The services offered by HSBC in the personal account are stupendous! They offer quality solutions to me every time I call them to enquire about a query. Not only are their solutions correct and effective, but they are also super-fast and I think creative as well. Besides this, I have also been using a platinum-rated credit card by HSBC ever since I opened my current account as I am a businessman, I get huge discounts and mega offers daily on my offline and also online internet banking transactions! The rate of return on investment is good. But the only
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Vrinda Seghal
Axis Bank
Best Internet banking Servi...
For someone who does not like using mobile technology to become dependent on it, I have been extremely engaged ever since my bank (Axis Bank) commenced my internet banking facility. Even though I am not a mature member of the bank as I become a customer only one year ago. But I have to say, At the start, I did not like my bank much as whenever I went to my bank for any deposit or withdrawal, the bank employees seemed too much occupied in their work and would literally have to call out 3 to 4 times to make them listen to my queries, but on the other hand, the solutions they provided were somewhat satisfactory. But then, according to my bank’s policies, I became eligible for internet/online bank 2 months later. And then everything changed. I got every facility from transferring funds directly from my bank account to the beneficiary’s bank account without having to worry about transferring funds on holidays. Now I don’t have to visit my bank very often and I am glad that I got such good internet banking services!
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Anuj
HDFC Bank
Loans from HDFC Bank...
I would like to tell about my experience related to taking loans from HDFC Bank. I have several times applied for loans from the bank and got approval within a week along with crediting loan amount directly in my bank account. It is completely hassles free process where I have got loan as and when ever needed. Also, the relationship manager provided by bank is aware and know how to provide service to customers.
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