The banking app keeps logging me out during transactions, forcing me to restart the process repeated
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Visited the branch for a simple document verification, but the waiting time was excessive. Staff wer
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My recent card payments were not reflected in the monthly statement for several days, making it diff
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Confusing Mobile App Interface
The mobile banking app is difficult to navigate, especially when trying to locate transaction history and service charges. Important information is not easily accessible. A better user experience would make everyday banking much smoother.
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