long wait times and difficulty reaching customer support.
CITI Bank is a total letdown. Customer service is slow and unhelpful, the app is always glitching, and hidden fees are outrageous. Branches are understaffed, making wait times ridiculous. Not worth it—looking for a new bank ASAP.
long wait times and difficulty reaching customer support.
CITI Bank is a total letdown. Customer service is slow and unhelpful, the app is always glitching, and hidden fees are outrageous. Branches are understaffed, making wait times ridiculous. Not worth it—looking for a new bank ASAP.
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