I deposited an $803 check with BMO on a Saturday, expecting the funds to be available by early to mid the following week. By Thursday, the money still hadn’t appeared in my account, so I contacted customer service. I was told that the bank’s back office had extended the hold for an additional week due to a fraud review.
When I asked why no one had contacted the issuing company to verify the check, I didn’t receive a clear answer—just repeated statements that the matter was still under investigation. Overall, the lack of communication and transparency was frustrating and disappointing.
Check Hold For False Fraud
I deposited an $803 check with BMO on a Saturday, expecting the funds to be available by early to mid the following week. By Thursday, the money still hadn’t appeared in my account, so I contacted customer service. I was told that the bank’s back office had extended the hold for an additional week due to a fraud review. When I asked why no one had contacted the issuing company to verify the check, I didn’t receive a clear answer—just repeated statements that the matter was still under investigation. Overall, the lack of communication and transparency was frustrating and disappointing.
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