I submitted a complaint regarding an unauthorized charge, but the response was delayed and incomplete. I had to repeatedly follow up to get any update. Customer grievance handling needs significant improvement.
This young man has helped me and my husband several times. He helped us a lot when our account got h
The banking app keeps logging me out during transactions, forcing me to restart the process repeated
Visited the branch for a simple document verification, but the waiting time was excessive. Staff wer
Poor Handling of Customer Complaint
I submitted a complaint regarding an unauthorized charge, but the response was delayed and incomplete. I had to repeatedly follow up to get any update. Customer grievance handling needs significant improvement.
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