The banking app keeps logging me out during transactions, forcing me to restart the process repeated
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Visited the branch for a simple document verification, but the waiting time was excessive. Staff wer
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My recent card payments were not reflected in the monthly statement for several days, making it diff
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Poor Handling of Customer Complaint
I submitted a complaint regarding an unauthorized charge, but the response was delayed and incomplete. I had to repeatedly follow up to get any update. Customer grievance handling needs significant improvement.
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