Extremely Poor Service at Maharashtra Bank, Nerul

I had one of the worst banking experiences at Maharashtra Bank, Nerul, Navi Mumbai. Their lunch break was supposed to be from 1:30 PM to 2:00 PM, but the staff didn’t show up until after 2:30 PM. Even when they did arrive, there was zero effort to assist customers efficiently. The employees were uninterested in helping and kept directing me to different counters without providing any real assistance. I spent over two hours just trying to get a simple bank statement. The whole process was frustrating and inefficient, and no one seemed willing to take responsibility or expedite the service. This is definitely not the level of service I expect from any bank, and I will certainly be looking elsewhere in the future.