The mobile app is no better—always crashing or not working properly. On top of that, I’ve been hit with surprise fees that were never clearly explained. I’m seriously thinking about moving to another bank that actually cares about its customers.
Hi there Fiona
Bank of America customer service is beyond appalling. Truly some of the worst I have experienced. A
After 20 transfers over several months 4 were held up for several days and the last was held for a w
Unfortunate Experience
The mobile app is no better—always crashing or not working properly. On top of that, I’ve been hit with surprise fees that were never clearly explained. I’m seriously thinking about moving to another bank that actually cares about its customers.
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