The banking app keeps logging me out during transactions, forcing me to restart the process repeated
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Visited the branch for a simple document verification, but the waiting time was excessive. Staff wer
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My recent card payments were not reflected in the monthly statement for several days, making it diff
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Delayed Customer Complaint Handling
I filed a complaint regarding an incorrect charge, but the response time was very slow. I had to follow up multiple times before getting any meaningful update. A more efficient complaint resolution system is needed.
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