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Blog
Savings apps can obscure deposit protection
  • 19-May-2026

Savings apps can obscure deposit protection

Digital savings apps can advertise high yields and bank-like protections while customer funds sit with a partner bank, custodian o... Read more


Blog
AI voice clones turn family-emergency calls into bank-transfer fraud
  • 18-May-2026

AI voice clones turn family-emergency calls into bank-transfer fraud

Fraudsters can now use short public audio clips to imitate a relative’s voice and pressure bank customers into authorising trans... Read more


Blog
Mortgage insurance rules can keep borrowers paying after risk falls
  • 13-May-2026

Mortgage insurance rules can keep borrowers paying after risk falls

Lender mortgage insurance protects the lender, not the borrower, and varied cancellation rules can keep borrowers paying after loa... Read more


Blog
Holiday shopping boosts e-payments as PayNow usage hits new highs
  • 8-Dec-2025

Holiday shopping boosts e-payments as PayNow usage hits new highs

Holiday shopping has triggered a big jump in e-payments across Singapore, with PayNow seeing record usage as consumers increasingl... Read more


Blog
AI-first banking reshapes financial services in 2026
  • 2-Dec-2025

AI-first banking reshapes financial services in 2026

In 2026, banks will embed artificial intelligence at the core of lending, customer service, fraud prevention, and financial advice... Read more


Blog
Banks turn to AI copilots to redefine customer interaction
  • 10-Nov-2025

Banks turn to AI copilots to redefine customer interaction

Banks are increasingly using AI copilots to make banking faster, clearer and more user-friendly. These assistants provide instant ... Read more


Blog
How GenAI is rewriting the future of retail banking
  • 5-Nov-2025

How GenAI is rewriting the future of retail banking

Generative AI is rapidly reshaping retail banking, helping banks personalise services, automate processes and improve speed, effic... Read more


Blog
Why human empathy still matters in banking
  • 3-Nov-2025

Why human empathy still matters in banking

In a world dominated by apps, automation and chatbots, banks still need human empathy to support customers through stress and majo... Read more


Blog
Neobanks vs Traditional Banks: Who’s winning the trust game?
  • 24-Oct-2025

Neobanks vs Traditional Banks: Who’s winning the trust game?

Neobanks deliver speed, simplicity and modern features that attract younger users, while traditional banks provide safety, stabili... Read more


Blog
Shopee & Monee propel Sea Ltd beyond $100 billion valuation
  • 14-Aug-2025

Shopee & Monee propel Sea Ltd beyond $100 billion valuation

Sea Ltd has officially entered Singapore’s corporate elite, becoming only the second Singapore-listed company after BS Group Hol... Read more


Blog
Travellers weigh premium cards in summer 2025
  • 15-Jun-2025

Travellers weigh premium cards in summer 2025

As peak travel season unfolds, premium credit cards are playing a central role in how consumers manage disruptions, access perks, ... Read more


Blog
Capital One- Discover Merger: Is Customer Service Getting Better? A Data-Driven Look Post-Integration
  • 14-Jun-2025

Capital One- Discover Merger: Is Customer Service Getting Better? A Data-Driven Look Post-Integration

Big news just dropped in the world of banking. US-based Capital One and Discover, two major credit and banking companies, official... Read more


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