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Blog
Automated claim denials can move faster than patients can challenge them
  • 22-May-2026

Automated claim denials can move faster than patients can challenge them

Automated tools can help insurers process claims faster, but lawsuits and regulators are testing whether speed has come at the exp... Read more


Blog
Paycheck advances can cost workers hundreds in annualised interest
  • 20-May-2026

Paycheck advances can cost workers hundreds in annualised interest

Small fees on paycheck-advance apps can hide extremely high annualised costs, sometimes exceeding triple-digit annual percentage r... Read more


Blog
Savings apps can obscure deposit protection
  • 19-May-2026

Savings apps can obscure deposit protection

Digital savings apps can advertise high yields and bank-like protections while customer funds sit with a partner bank, custodian o... Read more


Blog
Whole life policies can dilute both insurance value and investment returns
  • 15-May-2026

Whole life policies can dilute both insurance value and investment returns

Permanent life policies combine lifelong cover with cash value, but the structure can cost several times more than term insurance ... Read more


Blog
Mortgage insurance rules can keep borrowers paying after risk falls
  • 13-May-2026

Mortgage insurance rules can keep borrowers paying after risk falls

Lender mortgage insurance protects the lender, not the borrower, and varied cancellation rules can keep borrowers paying after loa... Read more


Blog
Fund expense ratios reduce retail returns each year
  • 7-May-2026

Fund expense ratios reduce retail returns each year

A 1.5% annual expense ratio on a retail mutual fund or ETF reduces a 30-year compounded return by close to a third, a cost most in... Read more


Blog
Digital wallet balances earn for platforms, not users
  • 4-May-2026

Digital wallet balances earn for platforms, not users

Across Southeast Asia, the Gulf and Latin America, money left in digital wallets can generate float income for operators while use... Read more


Blog
Credit cards Gen Z loves this October
  • 12-Oct-2025

Credit cards Gen Z loves this October

Gen Z seeks digital-first, transparent and rewarding credit cards, with flexible cashback, travel perks and seamless apps driving ... Read more


Blog
August 2025 cashback leaders: Credit cards winning user approval
  • 11-Aug-2025

August 2025 cashback leaders: Credit cards winning user approval

In mid-2025, consumer spending is in full swing again. From daily errands and dining out to travel and online shopping, users want... Read more


Blog
From Chatbots to Cognitive Banking: The Future of 24/7 Customer Support
  • 3-Jul-2025

From Chatbots to Cognitive Banking: The Future of 24/7 Customer Support

A few years ago, calling a bank actually meant long wait times phone trees and repeating again and again. Fast forward to July 202... Read more


Blog
Citi Singapore’s digital wealth revamp drives smarter, seamless investing
  • 23-Jun-2025

Citi Singapore’s digital wealth revamp drives smarter, seamless investing

Citi Singapore has significantly advanced its digital wealth platform, resulting in a 165% increase in digital wealth transactions... Read more


Blog
Visa\'s $100M bid to replace Mastercard as Apple\'s credit card partner
  • 3-May-2025

Visa's $100M bid to replace Mastercard as Apple's credit card partner

Apple is reportedly considering a major change to its credit card operations. The tech giant is in talks to replace Mastercard wit... Read more


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