The Commonwealth Bank of Australia (CBA) reaffirms its commitment to regional Australia by keeping all branches open until at least 31 July 2027, ensuring continued banking access for rural and remote communities.
CBA plans to keep regional branches open until 31 July 2027.
The bank is investing $100 million to upgrade regional branches and ATMs, enhancing services.
The bank engages communities to improve banking accessibility and support local economies.
While digital banking adoption is rising, many Australians in remote and rural areas still rely on physical branches for essential services.
Small businesses, elderly residents, and individuals with limited internet access depend on nearby bank branches for daily financial transactions. CBA’s commitment ensures these communities maintain easy access to financial services and expert support.
CBA's $100 million investment
Alongside its pledge to keep branches open, CBA is investing $100 million this year to upgrade its regional branch and ATM network. These upgrades will modernise facilities and enhance the overall banking experience. The investment also aims to expand in-branch services, allowing regional Australians to maximise banking technology without losing the personal interaction many still value.
Community engagement and support
CBA prioritises direct engagement with local leaders to better understand regional communities' needs. This interaction ensures services are tailored to each area's specific requirements and that residents are well-informed about their banking options, both in-person and online.
By strengthening infrastructure and maintaining regional services, CBA helps ensure continued access to essential banking in remote areas. With its commitment to secure banking solutions, CBA’s regional branch network remains a vital resource for thousands of customers nationwide.
This long-term investment underscores CBA’s dedication to supporting regional Australians in meeting their financial needs now and in the future.