- 30-Sep-2024
How to spot and avoid scams
Stay informed about the rising threat of banking scams, including phishing, smishing, and vishing, to protect your personal inform... Read more
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Read from reviews from our 'Best Reviewer' of the month.
Honestly, my experience with Wells Fargo has been a bit of a rollercoaster—and not the fun kind! The customer service is like waiting for a dial-up connection: painfully slow and frustrating. When I finally got through, the rep sounded like they were reading from a script and couldn’t wait to hang up. Then there are the surprise fees. It’s like they’re playing hide and seek with my money! I expected better. If you value your time and sanity, I’d suggest looking elsewhere.
Read More - malayI had high hopes when I opened my account with Lloyds Bank, but my experience has been nothing short of disappointing. First, the customer service is lacking. I tried reaching out for help with an issue regarding my account, and after waiting on hold for over 30 minutes, I was met with a representative who seemed unhelpful and rushed. It felt like I was just another number rather than a valued customer. Additionally, the online banking system is frustrating to navigate. I've encountered several glitches that made it difficult to access my account details, and the mobile app frequently crashes, which is incredibly inconvenient when you need to manage your finances on the go. Lastly, the fees are quite steep. I was surprised to see charges for services that I thought were standard or even included with my account. Overall, my experience with Lloyds Bank has left me feeling frustrated and undervalued. I will be exploring other banking options that prioritize customer satisfaction and offer a more user-friendly experience.
Read More - Sophia hasnleyI’ve had a pretty rough time with Huntington National Bank lately. Customer service is hit or miss—sometimes I wait forever to get someone on the phone, and when I do, they don’t seem to know what they’re talking about. Their online banking system is glitchy; I’ve had transactions disappear and reappear days later, which is super stressful. Plus, I’ve been slapped with unexpected fees that I never agreed to. Honestly, I\'m tired of feeling like just another number. I\'m actively looking for a new bank that values its customers!
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