I called them and one of the staff members was actually so rude to me instead of solving the problem that person was making excuses.

I am contacting them since 4 days and they have not picked up my phone. I am actually so frustated by their annoying behaviour and lack of customer service

Chiba Kogyo has best services I have ever received. They lack in customer services but overall my experience is good. They need to improve in their customer services.

Apply for UOB credit card to get 20,000 miles. Tried applying online on 1 Sep multiple times and unable to process. Tried calling bank multiple times on 1 Sep and was told not sure why, to apply at branch. Visited SG branch on 2 Sep. Waited 1 hr to be served with only 3 customers in front of me! They took time to process my application in the two weeks that followed. I received my card in mid Sep and charged SGD6K. Was told to wait till Feb 25 to see if I get the miles. End up did not get. Tried my best to get the miles and was penalised because of bank's inefficiency. From Sep 24 to Mar 25, I have charged more than 5 figure to the card. So its time to stop using this lousy bank

I've been a customer of HSBC Hong Kong for years, but recent experiences have been deeply troubling. The bank's repeated lapses in customer service and operational efficiency have eroded my trust.

I had an incredibly disappointing experience with this Bank. The staff lacked professionalism and seemed disinterested in helping me with my account issues.

I've banked with Santander since 2012 back when the bank used to be competitive and relatively innovative however, the digital age has not treated this institution kindly. They are very difficult to contact outside of the phone, their products have been greatly downgraded and now we lack the ability to even send secure messages through internet banking. The online chat only takes you to the AI bot Sandi which is useless apart from acting as a doorman preventing you from having a conversation with a member of staff, it's often very infuriating. Just over twelve months ago, i was trying to arrange a loan which was all set up and approved on the internet only to find at the end i would need to wait for a code to come in the post (which got lost), seven days later i still hadn't got my funds and on that day i applied to Sainsburys bank and had the funds in fifteen minutes. Recently i've been trying to close accounts and week later, they are still open but never mind, if you have any queries you can talk to Sandi which won't have a clue what you're talking about.

This bank is not that good as I expected before going with this bank. Their customer service is not so up to the mark. I will change my bank soon.

Standard Chartered really one kind sia. Call customer service, wait until can fall asleep, then the staff blur like sotong, never help one.

I felt like bank of america was more concerned with pushing unnecessary products than actually helping their customers.

This bank is just a headache. The app’s always messing up, customer service couldn’t care less, and they keep slapping on random charges. Getting anything sorted takes forever. Should’ve left ages ago!

Dealing with Wells Fargo has been incredibly frustrating. Customer service is unhelpful, online banking is glitchy, and I’ve been hit with random fees. My account was locked several times, causing unnecessary stress. With so many complaints, it’s clear this bank doesn’t care. I’m definitely switching to something better.

I had one of the worst banking experiences at Maharashtra Bank, Nerul, Navi Mumbai. Their lunch break was supposed to be from 1:30 PM to 2:00 PM, but the staff didn’t show up until after 2:30 PM. Even when they did arrive, there was zero effort to assist customers efficiently. The employees were uninterested in helping and kept directing me to different counters without providing any real assistance. I spent over two hours just trying to get a simple bank statement. The whole process was frustrating and inefficient, and no one seemed willing to take responsibility or expedite the service. This is definitely not the level of service I expect from any bank, and I will certainly be looking elsewhere in the future.

My partner and I were looking for an online bank for our e-commerce LLC. We chose NBKC because she said they didn't have a lot of money being laundered through their bank, my partner is in banking fraud so she has access to all bank information. I started an application on a Monday morning through their portal. The portal did not ask me any questions about myself as I went through the process but, did ask for information for my partner, so I uploaded everything. Next day I get a message that she needs to submit a selfie with her holding her license and they say I didn't do my documents, so they asked for my information which I submitted. Here it is Thursday I decide to do a chat with them to find the application status. After a very long pause, she comes on to tell me that their back office and online verification service couldn't verify our information, and that they felt they were not a good fit for our banking needs. Mine you we are squeaky clean and know what we're doing. I was told to call to get an explanation when I did, I got someone that sounded like they were working from home with a bunch of kids and background noise, she told me what the deal was and I asked to talk to someone on the back office for more information. I was put on hold for over 5 minutes. While I was chatting with my business partner, we decided that NBKC wasn't a good fit for us as they sounded incompetent to say the least. We'll find another bank. Beware!

Dealing with JPMorgan Chase has been nothing short of stressful. Customer service is a nightmare—response times are slow, and when I finally get through, the help provided is rarely useful.

I honestly don’t know where to start. I’ve been dealing with Canara Bank for months now, and every single interaction has been a headache.

State Street Bank has been great to work with. Their staff is helpful and always available to answer any questions. The services they offer are reliable, and I’ve had a smooth experience with my investments. Definitely a solid choice for anyone looking for trustworthy banking.

I recently had a frustrating experience with RBL Bank in Mumbai, India. Despite being a private sector bank, their customer service was severely lacking. I faced multiple issues, including delayed transactions and unresponsive support.

Union Bank has been a letdown. The customer service is inconsistent, and I’ve had issues with account access and processing times. Overall, not impressed with the experience.

I've been banking with Commerzbank for a while now, but honestly, I'm starting to regret it. Their mobile banking app is a mess – it crashes all the time, and when it works, it’s super slow. I’ve tried calling their customer service a few times, but every time I end up waiting on hold for what feels like forever. When I finally got through, they didn’t really solve my issue. I’ve had enough and am seriously considering switching to a different bank.

My experience with RBS has been extremely disappointing. Their customer service is slow and unhelpful, with long wait times and no real solutions. The online banking system is outdated, frequently failing to process transactions properly. Hidden fees and a lack of transparency only add to the frustration. Given their history of poor practices, I would strongly advise against banking with RBS. Look elsewhere for better service.

I’ve had enough of PNC. Customer service is a nightmare — long wait times and zero helpfulness. They’ve also hit me with hidden fees I never saw coming. What they promise as “free” turns into a series of unexpected charges. Overall, it feels like they care more about taking my money than actually helping me. I’m switching banks.

I had high expectations when choosing Deutsche Bank, but my experience has been far from satisfying. The customer service is incredibly slow, and it’s nearly impossible to get any clear answers when you need help. There are constant fees that seem unjustified, and the online banking platform is clunky and unreliable. Unfortunately, I will be exploring other options.

I’ve had nothing but issues with this bank. Customer service is unresponsive, and they never seem to resolve problems efficiently. Multiple complaints have gone unanswered, and my account has faced unnecessary delays. Overall, a frustrating experience that makes me question their credibility. Definitely not worth banking with them.

I’ve had a lot of issues with Capital One. Customer service is slow and unhelpful, the app keeps glitching, and they charge hidden fees. Seriously thinking about switching banks.

I’ve had a terrible experience with Wells Fargo. Their customer service is impossible to reach, and when you finally get through, they’re unhelpful and dismissive. Hidden fees keep appearing on my account, and their mobile app constantly glitches.

I’ve never had a more frustrating experience with a bank than this bank. Their customer service is practically non-existent—long wait times, unhelpful staff, and constant runarounds.

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