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Latest Ratings And Comments

Read the Latest Financial Institutions Reviews and comments from their customers and users.

John Karmelich John Karmelich
US Bank
Stole and lied to my face.
Short version, went through a three year saga, involving refusing to refund my funds when they closed my account, officers at the national office lying to my face, demanding payments for resolution. I found out one of their board of directors and top officers are currently serving time in prison for trying to steal my money. (Tried to launder it in gold). My goal is to not let them hurt more people with their lies. Picture is from the FBI seizure!
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Humbulani Duncan Humbulani Duncan
First National Bank
Worst service (Frozen account).
FNB Bank is the worst bank ever. i would not recomment to anyone in the entire world if they want a peace of mind. My wife's account has been frozen for 4 months now because there's apparently "money that was transferred to her account from a person flagged as a money launder". She has requested her initial funds to be transferred to her actual account and they continue with the investigation and keep the money from the fraudster but NO. All she has been getting is "We looking in the matter and we will revert back to you in 5 working days/ We apologize for the inconvenience". Till date, no one calls to give follow up and now we are evicted, business closed, kids suspended from shcool due to non payment of fees, and now she is deep in depression and debt due to this matter. I HOPE THIS GOES VIRAL SO THAT NO SOUTH AFRICAN CAN EVER GO THROUGH WHAT THE FNB BANK HAS MADE MY SPOUSE GO THROUGH. WORST SERVICE AND BANK EVER
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Madeline Horn Madeline Horn
Charles Schwab
Apparently no fraud detection system.
I found a fraudulent charge on my checking account of several hundred dollars. I informed bank it was a fraudulent utility payment and they credited it back. Despite this warning, a few days later the bank debited another large fraudulent utility payment from my account. Again, I was the one who found it, not the bank. It appears the bank does not use Shazam or any other fraud detection service, nor does it look for fraud using its own employees.
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Christine Christine
Bank of America
BofA will Not Let You pay Extra Principle.
B of A carries a loan from one of my vehicles. I like to pay off my vehicles early, so I often add an additional principle payment to my monthly payment. B of A refuses to apply that payment to the principle unless I send them a check - you know, like back in the last milennia. They apply it to future interest payments, thereby keeping the very most amount of principle intact. I have called them numerous times and it takes up to an hour to get them to apply it properly. This is just dirty and rotten and money-grubbing. Don't use these folks, they're terrible and hate their customers.
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Ronaldo Santos Ronaldo Santos
American Express
After 14 years with Amex.
After 14 years with Amex, I had the worst experience. A payment was rejected due to their security system, even though funds were available and confirmed with my bank. Instead of helping, Amex slashed my limits, canceled my card, and restricted both personal and business accounts. No support, no fairness. Loyalty means nothing to them—truly disappointing.
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United Overseas Bank
UOB’s Incompetence Cost Me Double Annual Fees – No Apology, No Accountability.
Avoid UOB – Terrible Service and Zero Accountability I had a UOB Lady’s Card which was later upgraded to a Lady’s Solitaire. After the upgrade, I specifically called UOB to request closure of my old Lady’s Card. They assured me it would “automatically close after some time,” but it never happened. Over the course of a year, I kept calling to follow up, and every time I was given the same empty reassurance. Fast forward one year — UOB double charged me annual fees on both the old Lady’s Card and the Lady’s Solitaire. When I called to complain, they finally processed the closure of the Lady’s Card — but flat-out refused to waive the Solitaire annual fee, even as a goodwill gesture for their mistake. To make matters worse, there was no apology, no compensation, and plenty of rudeness from their staff. If this is how UOB treats customers after their error, I would strongly advise against banking with them or using their credit cards. Irresponsible, unprofessional, and utterly disappointing.
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