"I've been using PayLah! for a while, but my recent experience has been pretty awful. Last week, I tried to pay for groceries, and the app froze right at checkout. The payment didn’t go through, but the money was still deducted from my account. I had to spend almost an hour on the phone with customer service, only to be told they couldn’t fix it immediately and I'd have to wait for a refund. It was embarrassing and stressful—definitely not what I expect from a payment app.

Lloyds TSB Bank PLC has been a disappointment. The customer service is frustratingly slow, and getting any issue resolved feels like an uphill battle. My account was frozen without notice, and it took multiple calls and endless waiting just to get a vague response. The mobile app is also glitchy, making simple transactions a hassle. Would not recommend if you want smooth, reliable banking.

I recently had a deeply disappointing experience at Punjab National Bank's Mayapuri branch when accompanying my mother, a senior citizen who suffers from left-side paralysis, to withdraw money from her pension account. Despite her severe health condition, she had to travel all the way from Gurgaon due to threatening messages from the bank stating that her account would be sealed if no transactions were made. Upon arrival, I made my mother sit as she could barely stand due to her illness. I filled out the withdrawal slip and waited for an hour in a long queue at the head cashier's counter. When it was finally our turn, I called my mother to the counter to confirm her presence. The head cashier’s behavior was not only unprofessional but shockingly insensitive. Despite seeing her struggle, he refused to let her sit, forcing her to stand with great difficulty. After waiting for him to finish his paperwork, he glanced at my mother and rudely mentioned that her KYC was not updated and refused to allow her to withdraw money because her hands shook due to her illness, which affected her signature. I had anticipated some issues with her signature, but instead of offering help, he simply stated that the maximum withdrawal amount could be Rs 1,000-1,500. After filling out the slip again, he slowly processed the transaction for Rs 1,500 but did not update the passbook. When I requested it, he dismissively told me to use the machine outside. The passbook printing kiosk outside the bank was not working, and when I informed him, he brushed it off, stating that I would have to wait for another staff member who was not at his seat. This entire process caused unnecessary pain and distress to my mother, who only went through this ordeal to prevent her account from being sealed. The callous attitude of the bank staff, particularly the head cashier, was shocking and inhumane. I urge the bank authorities to reflect on this question: Is this how senior citizens and physically challenged customers should be treated? Moreover, when I inquired about the procedure for account closure, the cashier ignored me entirely, keeping his head down, adding to our frustration. I strongly advise others to reconsider banking with this branch, especially if you expect basic respect and compassion from the staff.

Notified the bank by online and letter to close originally one account as I did not need . After a exchange by telephone. I wrote a letter stating all three accounts as of 11th octo to be shut. Failure to adhere to disabled customer satisfaction was the end game fir natwest. I upload a copy of letter if I can My account should of been closed but still hassling messages. I have pre warned them the ceo needs to remember that I'd on opening an account you don't need to close that's a GDPR breach .

I've had a really disappointing experience with SNS Bank over the past few months. Initially, I thought their services seemed reliable, but it quickly became clear that they struggle with basic customer support. Every time I've had an issue, whether it was about a payment error or a simple question regarding my account, I was either kept on hold for ages or transferred between multiple agents who didn't seem to have any idea how to help. To make matters worse, their online banking platform is incredibly outdated and often crashes, which makes managing my finances a hassle. I've also experienced delays with transfers, and when I contacted them, they just brushed it off without any proper explanation. It’s frustrating to see such poor service from a bank I used to trust. Definitely considering switching to another bank where my time and money are valued.

ABN AMRO Clearing Bank falls short in customer service, with users reporting slow response times and limited support. Account management tools are outdated, and hidden fees add to customer frustrations. Overall, it lacks transparency and efficiency.

I’ve had a pretty rough time with Huntington National Bank lately. Customer service is hit or miss—sometimes I wait forever to get someone on the phone, and when I do, they don’t seem to know what they’re talking about. Their online banking system is glitchy; I’ve had transactions disappear and reappear days later, which is super stressful. Plus, I’ve been slapped with unexpected fees that I never agreed to. Honestly, I'm tired of feeling like just another number. I'm actively looking for a new bank that values its customers!

I had high hopes when I opened my account with Lloyds Bank, but my experience has been nothing short of disappointing. First, the customer service is lacking. I tried reaching out for help with an issue regarding my account, and after waiting on hold for over 30 minutes, I was met with a representative who seemed unhelpful and rushed. It felt like I was just another number rather than a valued customer. Additionally, the online banking system is frustrating to navigate. I've encountered several glitches that made it difficult to access my account details, and the mobile app frequently crashes, which is incredibly inconvenient when you need to manage your finances on the go. Lastly, the fees are quite steep. I was surprised to see charges for services that I thought were standard or even included with my account. Overall, my experience with Lloyds Bank has left me feeling frustrated and undervalued. I will be exploring other banking options that prioritize customer satisfaction and offer a more user-friendly experience.

My experience with Santander in London has been terrible. Customer service is unresponsive, and I’m constantly bounced between departments with no solutions. The online banking platform crashes often, making it hard to access my account when I need it. On top of that, I’ve been hit with unexpected fees, and no one provides clear explanations. Overall, the service is disappointing, and I wouldn’t recommend this bank to anyone.

I have a court case in the U. K going on against this joke of a company where they were in the wrong money seems to be no problem as long as they win at any cost . It's been like an endless witch hunt on me . I have written to the top Directors of the bank in France and indeed the whole bank initials J L B a 3 barelled name to who has not even acknowledged 2 emails sent to him. This company is ruthless even when in the wrong. Shame on bnp paribas and I thought being a director you would have the ability to read an email that reached the top and reply. August 2019 to August 2024 and still they pursue a one man band over their Screw up. Smells to high heaven this case as I think the bank is nervous of upsetting a very rich client of theirs. But no. Shame on you J L B.. Director Do the right thing and close this case down that should never have got this far in the first place. Do the right thing J L B and close this case down and reply to my emails also .,,But sometimes when you damage peoples property coming clean can be your best and fastest and cleanest and cheapest option to resolve the case ,Not sticking your heels in harder when it is pointed out to you .This attitude of deny everything and fight is a way that does not stand up well in this day and age ,this is 2024 not 1990 . Own up to your mess BNP, Instead of trying to get people to pay . If you had done a good job we wouldn't be in court together would we in the first place. Stinks to high heaven. BNP bank screwed up here ,Own it !! .if they think I will be squashed or give in I will protect my property and any damage done until the end, ,Sometimes people with money get angry and things get personal towards others .BNP trying to make the little guy pay is a very sad state of affairs.They are stressed out bnp as they sent a barrister to a small claims court over £7000;claim when because we are honest people and wanted the case over quickly only put in for half the cost of the damage caused .Must be costing thousands !!! And the court case goes on reopened by BNP after I won BNP seems obsessed to unhinged levels to win . See you there maybe in the new year .BNP can not loose at any cost even when wrong as huge contracts are on the line ,its must be that .why else would you go to unhinged levels to win?. To bully someone into the floor ? Would you deal with this bank after reading this .??? I wont be opening an account anytime soon. When they are so big they have their own in house complaints system that you're supposed to write too with any problems. Guess who's in control of the answers ?They do not like it when you reach out of these places to exterior means , That is my experience with BNP paribas and I do hope you loose your contract with MR P the billionaire your trying to appease .. You have made every one,s life hell BNP for the past 5 years this has been going on due to your own short falls . Only yourselves to blame . Being a big company does not give you a licence to damage peoples property or try to wipe the floor with them when you're pulled up on it . Ps is posted here because I wrote to J L B the managing director of BNP and received no reply for 2 emails directly emailed to him . He is based in France so I posted it here as if J L B does not want to address this I will let you all see what this bank is really like! As this case has seemed to of turned into a personal collaboration witch hunt by BNP. What a lovely bank harassing someone into giving up a court case caused by B N P. .Yes bullying them to quit is that a good way to act in 2024 BNP? Shame on you and hurray for trust pilot where truth can be read by others ! I truly feel Mr J LB needs to check into the company and indeed this and reply when emailed to. Also actually be aware of what goes on and I hope he would be truly disgusted with the way his company is treating me instead of washing his hands of it .Do the right thing J L B. and look into this matter .it's a sad state of affairs when a company will spend any amount of money to get off the hook even when wrong even if it costs 3 times the amount they paid out .That is my experience with B N P Paribas .This is a tiny claim to cover only half the damage made by BNP not a huge court battle needed .Also not one person has ever come to even see the damage caused.Their not interested .when they loose they send barristers to a small claims court to get the case reopened .It's bordering harassment . Has BNP sent an independent body to access the damage ? No ! We were shocked and also found it laughable how far this supposed respectable bank will go to squash David by Goliath !!! .it's all about deny everything and fight ,never own up or even acknowledge BNP have damaged anything. That is B N P strategy .it's arcahic!!!; this is 2024 where we can leave our experiences online in the hope these kind of experiences get outed and maybe it will get companies like B N P to change their behaviours ,Because it's borderline disgraceful !!!

Honestly, my experience with Wells Fargo has been a bit of a rollercoaster—and not the fun kind! The customer service is like waiting for a dial-up connection: painfully slow and frustrating. When I finally got through, the rep sounded like they were reading from a script and couldn’t wait to hang up. Then there are the surprise fees. It’s like they’re playing hide and seek with my money! I expected better. If you value your time and sanity, I’d suggest looking elsewhere.

As a foreigner living in South Korea, my experience with the Industrial Bank of Korea (IBK) has been quite disappointing. Firstly, their customer service has been frustratingly unhelpful. When I reached out for assistance regarding my account, it took forever to get through to a representative. When I finally did, the agent was not very accommodating and struggled to understand my questions, especially given my limited Korean language skills. This language barrier made communication even more challenging and left me feeling undervalued as a customer. The online banking platform is another area that needs improvement. It feels outdated and is difficult to navigate, particularly for someone who relies heavily on digital banking services. I've encountered slow loading times and frequent glitches, making even simple transactions a hassle. Moreover, I’ve faced unexpected fees that were not clearly explained when I opened my account. As a foreigner, I expected more transparency, especially regarding banking practices. It feels like IBK does not prioritize clear communication for its international customers. Overall, my experience with IBK has been quite frustrating. I expected better service and a more seamless banking experience while living in South Korea. Unfortunately, I cannot recommend IBK to fellow expats or anyone looking for reliable banking options in the country.

My experience with Bank Mandiri has been frustrating. Customer service is slow, with long wait times and unhelpful responses. The mobile banking app frequently crashes, causing payment issues. Additionally, the hidden fees are excessive and poorly explained. I regret choosing Bank Mandiri and recommend seeking better banking options in Indonesia.

My experience with HSBC has been frustrating. Customer service is slow and unhelpful, often requiring multiple calls to resolve simple issues. The online banking platform is outdated and prone to errors, leading to failed transactions. Additionally, hidden fees have left me dissatisfied. I wouldn't recommend HSBC to anyone looking for reliable banking.

Chase Bank has been a huge letdown. Their customer service is unresponsive, with long hold times and unhelpful representatives. Transaction processing is slow, leading to delayed payments and unnecessary fees. The online banking system frequently glitches, and hidden fees like overdraft charges have been frustrating to deal with. Overall, Chase lacks the efficiency and transparency I expected, and I’m seriously considering switching banks. Wouldn’t recommend.

I’ve had a really frustrting experience with the Royal Bank of Scotland (RBS). The custumer service is lacking, with long wait times and reps who often seem unhelpful. On multiple occassions, I’ve had issues with my online banking that took ages to resolve, leaving me feeling really frustrated and unsupported. Also, their fees seem excessive compared to other banks. I often find hidden charges that aren’t clearly communicated when I opened my acocunt. It feels like they care more about profit than actual customer satisfaction. Overall, I expected more from a bank with this size and reputation. I would not recomend RBS if you're looking for reliable service and transparency.

I was excited to join Metro Bank, but it quickly turned into a headache. I had serious issues with accounting errors that took ages to sort out. The frequent changes in management only made things worse, leaving me confused and frustrated. Customer service has been a real letdown—long waits and unhelpful responses have made me feel like just another number. I’m genuinely disappointed and now searching for a bank that actually values its customers.

Their customer service is disjointed, and resolving issues feels like an endless loop of frustrating phone calls and unhelpful responses. Last month, they mistakenly charged me a fee I didn’t incur, and it took weeks to get it refunded. The app is often down or buggy, making banking tasks a hassle. I’m looking to switch banks as soon as possible.

I’m really disappointed with Emirates NBD. Their customer service is slow and unhelpful, and I’ve faced multiple issues with my online banking that took weeks to resolve. I expected much better from a leading bank. Definitely reconsidering my options.

I’ve had the most frustrating experience with ICICI Bank over the past few months. I’ve been a loyal customer for over 5 years, but my recent interactions with their customer service have been terrible. In June, I applied for a personal loan, and after providing all the required documents, I was told it would be processed in 7 working days. It’s now September, and I’ve been going back and forth with them, with no clear updates. Every time I call, I’m either put on hold for 20+ minutes or transferred between departments. I’ve been promised call-backs multiple times, which never happen, and when I finally reached someone, they told me my application had been "misplaced" and I needed to submit the documents again! It’s ridiculous that a bank can be so unorganized and unhelpful, especially when I’ve been a long-time customer. I expected better service and accountability. I’m seriously considering switching to a different bank, as this has been an absolute nightmare.

I had high hopes for HSBC Bank, but my experience has been nothing short of frustrating. First off, their customer service is really slow and unhelpful. I had to wait on hold for over 30 minutes just to speak to a rep who seemed uninterested in helping me solve my issue.

I’ve been having a really tough time with Chase Bank recently, and I’m honestly fed up. Last week, I called them because I noticed some strange transactions on my account. I ended up waiting on hold for nearly 45 minutes, and when I finally got through, the representative was unhelpful and dismissive. It took two more calls before anyone actually started to address my issue. Just yesterday, I saw a fee on my account for a service I never signed up for. I checked my account terms, and it wasn’t mentioned anywhere. When I called customer service, they couldn’t give me a clear answer and just said it’s buried in the fine print. So frustrating! Their online banking app is also a nightmare. I tried to log in this morning to pay a bill, but the app kept crashing. I missed the payment deadline because of this, which only added to my stress. On top of that, I’ve had ongoing problems with unauthorized charges over the past month. Every time I try to transfer money, there’s some glitch. It’s been such a hassle to get these issues resolved, and I’m seriously considering switching banks because of all the trouble. Overall, Chase Bank has been nothing but problematic lately. Their customer service is terrible, hidden fees are aggravating, and their online banking is unreliable.

I had my Coinbase wallet wiped out in a single transaction. I didn't know what to do and couldn't get a hold of Coinbase support Teams. This transaction emptied out all my Ethereum and Bitcoin. This was not me and I needed help after losing roughly 821,

Really disappointed with Santender UK . Long wait times and the customer service was rude. App glitches constantly and they never seem to fix issues. Not happy at all.

CBC's service has been frustratingly poor, with long wait times, unhelpful staff, and overly complicated processes. Hidden fees were an unwelcome surprise. I'm considering switching banks.

Their online banking app is glitchy at best. I’ve had several instances where transactions didn’t go through or I couldn’t access my account, which is just unacceptable.

Hang Seng Bank is so frustrating! Slow service, glitchy app, and hidden charges everywhere. Seriously considering switching banks—this place is a total hassle!

Santander UK’s customer service is frustratingly slow, with frequent long wait times and inconsistent support. While they offer decent rates, the overall experience can be a real letdown.

I’ve been banking with PNC Bank for a while, but recently, it feels like they just don’t care about their customers anymore. Every time I try to get help, I’m bounced around from one representative to another, and nobody seems to have the answers. On top of that, I keep getting hit with fees that weren’t explained to me upfront. Thinking it’s time to switch to a credit union instead!