Excellent customer service

A very excellent and friendly customer services received by one of the Maybank Card Centre customer service executive, Mr. Zulkifle just now. In the duration of 39 minutes conversation call, he explained every single of my queries thoroughly besides shared his suggestio Read More..

Has frequent systems breakdowns at branches. Different officers provide different answers to the same questions. Frequent long lines at ATM terminals. Read More..

There was a recent incident where I left my ATM card in the machine at my bank branch. It happened rather quickly and the next person in line scooped in and managed to withdraw a couple of hundreds before making a speedy exit. I realized this quickly and reported it to Read More..

Horrible service. They keep sending you emails saying the money is ready for pick-up but it is not ready. They give you a million excuses and make you wait a week, fill out forms before you can finally transfer funds. Stay away from these con artists

After 20 transfers over several months 4 were held up for several days and the last was held for a week. All they do is tell you it was not their fault. But they send out emails saying the money is ready, when in actuality they have no idea and put the onus on you to fi Read More..